Terms of service

Terms of Service

By accessing our website and placing an order with Zenvico™, you agree to the following terms:

• All orders are subject to product availability, payment authorization, and fraud prevention review.

• We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, abuse, unauthorized activity, or violations of these Terms.

• Customers are responsible for providing accurate and complete billing, shipping, and contact information at the time of purchase.

• Orders may be delayed or canceled if additional verification is required.

• Delivery confirmation, tracking records, carrier scans, GPS delivery data, signature confirmation (when applicable), and other carrier-provided documentation may be used as proof of successful fulfillment and delivery.

• Customers agree to contact Zenvico™ Support before initiating a chargeback or payment dispute so that we may attempt to resolve the issue directly.

• Fraudulent, abusive, or unauthorized payment disputes may be challenged using order records, communication history, tracking information, billing verification data, device information, and IP address records where legally permitted.

• Customers are responsible for monitoring shipment tracking information and ensuring successful receipt of delivered packages.

• Product descriptions, images, and information are provided for general informational purposes and may be updated without prior notice.

• Results from wellness, recovery, support, or comfort products may vary between individuals and are not guaranteed.

• Zenvico™ reserves the right to modify these Terms at any time by posting updated terms on this website.

By placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.